In times of change, you need new alternatives and fresh ideas.

Design thinking explores new opportunities for your business, and produces more effective possibilities for the future.

Service design is successful because it focuses on the needs of users; it’s about understanding the context and culture of the stakeholders involved. Ultimately, it encourages innovative thinking and creative problem solving.

Proekspert helps you build people-centered services and products using a design thinking approach. With the help of our design team, you will see challenges from a different perspective, develop services and implement improvements that fulfill your business needs, and deliver a better customer experience.


  • Customer journey mapping
  • Storyboards
  • Design workshops
  • GV design sprint
  • Innovation workshops
  • User interviews
  • Live prototypes
  • Personas

Change the way you tackle problems, and go beyond what your customers think they need. Let’s reinvent your service together.

Go smarter
with Service Design.

Get in Touch.


Lead Designer
Phone: +372 651 87 00
Connected services: Data Science / Digital Product Creation

Where to meet us in 2018

Date: April 23 - 27
Location: Hannover, Germany
The world's leading Trade Fair for industrial Technology. All key technologies and core areas of industry – can be found in Hannover. Let´s meet and discuss the ideas:
Book a meeting
Date: April 24 - 26
Location: Kistamässan, Sweden
S.E.E. - Scandinavian Electronics Event, is the arena for innovative electronic solutions, inspiring meetings and business! Let´s meet and discuss the future:
Book a meeting
Date: May 3
Location: Tallinn, Estonia
Robots and Virtual Reality are here to stay. New technology is faster and more advanced, so we need to become more aware of what, how and why we do. Let´s meet and discuss the ideas:
Book a meeting

Go smarter with Proekspert.

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