25.06.2015

User interface renewal for Tele Finland Oma liittymä

Last week, Finnish telecom operator TeliaSonera’s customer self-service portal Tele Finland Oma liittymä launched new user interface developed by Proekspert.

The new user interface with improved business logic aims to give customers a better overview of products and services and therefore improves their user experience and satisfaction with Tele Finland’s services.

According to Juha Kahilainen, business development manager of Tele Finland Oma liittymä, “The new TFOL creates great new customer potential for Tele Finland. The renewal improves opportunities for upsales and cross-sales by making the commercial presentation of the Tele Finland offering clearer and by removing some of the confusion of the old UI, especially when it comes to ordering new additional services.”

“The first responses from the customers have been positive. Naturally, it will take more time to get comprehensive feedback via our customer service. Internally, our customer service personnel have been very positive about the changes. They say the new UI is much clearer and visually pleasing than the previous one. They like the clarity of service presentation very much,” said Kahilainen.

The UI renewal lasted for 4.5 months from February to June 2015. Proekspert has been the leading partner of Tele Finland Oma liittymä development since 2013.

If your company or service needs a UI boost, feel free to contact our sales team!


Where to meet us in 2018

Date: November 13 - 16
Location: München, Germany
The world’s leading trade fair and conference for electronics is a place where the entire electronics industry gathers in a single location. Find us at stand 516, Hall B1, to have a discussion about digitalization in the electronics manufacturing industry.


 
Book a meeting
Date: November 27 - 29
Location: Cannes, France
TRUSTECH is unique in its coverage running the gamut from secure and trusted solutions, to smart cards and secure documents to AI and embedded hardware and software for the IoT. Join opinion leaders from companies in payment, identification and security. Let’s meet in Cannes.

 
Book a meeting
Date: November 27 - 29
Location: Nuremberg, Germany
With its unique concept, SPS IPC Drives covers the entire spectrum of smart and digital automation - from simple sensors to intelligent solutions, from what is feasible today to the vision of a comprehensively digitized industrial world. If you are interested in learning about the benefits Proekspert brings to Industry 4.0, meet us Nuremberg and let’s talk over a cup of coffee.
Book a meeting

Go smarter with Proekspert.

Please fill in the contact form below and we'll get back to you as soon as possible.

Thank You!

Your message has been sent. Our team will get back to you as soon as possible.

Close this window